How do I fix my HP printer in error state

Fix my HP printer in error state

If the status of your printer says “Printer in error state,” there could be an issue with the printer itself.

Ensure that the printer is turned on and that it is linked to your computer by Wi-Fi or a cable. Make sure it doesn’t have any low paper or ink, and that the cover isn’t open or the paper isn’t jammed.

If your HP printer is in error state, let us help you to fix the issue. It’s essential to resolve the error to operate the Printer. You can follow the appropriate troubleshooting guidelines to get rid of the error

Troubleshooting HP printer in error state becomes easy if you understand the error cause.

When to begin the troubleshooting to fix HP PRINTER ERROR STATE?

The error message that appear on your device screen indicates the need for troubleshooting

What causes HP printer error state?

HP printer error state can occur due to

  • Defective cables used to connect your Printer to the Computer and Router
  • Outdated Printer software used
  • Malware threat
  • Network or connectivity issues
  • Low Ink level
  • Cartridge error
  • Paper Jam inside the Printer compartment

How to troubleshoot HP printer error state?

To troubleshoot HP printer error state, here we suggest the common troubleshooting tips. Spend your free time reading

Check the hardware

  • Remove the cables connected to the device and connect back again. You can also replace the faulty cables with a new one
  • Always choose the appropriate port to connect the cables

Update the Printer driver

  • Check the Printer software version. If the version is outdated, uninstall the software and install the upgraded version
    • To install the Printer software, access the software download page
    • Enter the Printer name, Version
    • Wait for the software search results to appear
    • Select the software
    • Use the option, Download
    • Move the setup file to the device folder
    • Finally, tap on the setup file to proceed with the software installation
    • You can also choose alternative methods available for software download. If software CD is available, insert the CD to the Computer and access the setup file to proceed with the installation
  • Confirm that software or malware threat does not affect your device. If yes you can use the security software’s available

Fix Internet or connectivity issues

  • Network or connectivity issues can also cause HP printer error state. Hence disconnect  your device from the Network and connect back again
  • You can also set up a new network if possible
  • If you are using a wireless network, validate the Wireless network SSID and Password used
  • If Wired setup is your choice, use good quality cables to connect your device to the Router
  • Printing a network test or configuration page can help to verify the network settings
  • Always position your Printer, Computer close to the Router

Fix Printer offline state


  • Restart your Printer, Computer, and Router and check if the error codes resolve
  • Confirm that your Printer is not in an offline state. If yes, navigate to the appropriate settings to turn the Printer online
    • Windows users can access  the start menu
    • Choose the settings, Devices, and Printers
    • Select your Printer
    • Click on the icon, What’s printing
    • Check the status of your Printer
    • If the printer is offline, turn off the settings to bring the Printer back online


  • Mac users can find the System preference settings
  • Then click on the Icon, Printers, and Scanners
  • Select your Printer and tap on the option, Reset Printing system
  • Wait for a while and check if Printer offline issues resolve

Other guidelines to fix HP printer error state

Check out the other tips to get rid of the error state

  • HP Print and Scan Doctor tool can also help to fix your HP printer in an error state
    • You can install HP Print and Scan doctor software by visiting the appropriate software download portal
  • Cancel the Print, Scan, Copy, and Fax jobs running on your computer. Disconnect your device from the Printer and connect back again
  • Select the appropriate settings to select your Printer as the Default Printer. Note that these settings may vary for Windows and Mac device
  • Check the Ink level. Fill Ink to the required level if the Ink level is low
  • Confirm if the Paper is loaded into the Paper Input Tray. Also, check the quality of the paper used. We suggest the top paper brands such as
    • HP Everyday Paper
    • Multipurpose paper
    • HP business paper
    • Office paper
    • HP Premium Photo paper
  • Make sure that the Printer Cartridges are installed properly. If not take out the Cartridge and install it again. Also, wipe the Cartridge surface to wipe the dust or smears
  • If any jammed or stuck papers are present inside the Printer compartment, fix it at the earliest
  • Clear the Print queue. You can reset the Printer spooler service to manage the running Print jobs. It’s good to set the Printer spooler service as automatic
  • It’s good to avoid performing multiple Print Jobs at the same time
  • If the error state persists even after troubleshooting, replace your device with a new one. Check out the device reviews to find the best Printer models available in the market today
  • Try servicing your Printer, Computer once.
  • Set your HP Printer as Default Printer by navigating to the appropriate settings
  • Also do not forget to update the Security settings on your Printer
  • Power cycle your Printer once. Ne users can follow the steps below
    • You can turn off the Printer
    • Remove the Power cord, other cables connected to the Printer
    • Wait for thirty seconds
    • Connect the cables
    • Turn on the Printer
    • Now check the functionality of the Printer
  • Also, check and resolve power issues if any. If power issues persist, replace the Power cable, Power adaptor with a new one
  • Troubleshooting to fix HP printer error state is now complete
  • You can now begin your Print, Scan, Copy, and Fax jobs
  • It’s also recommended to use the tools such as HP Smart app to troubleshoot your Printer

If your HP printer is brand new, complete the printer setup to perform your print jobs. The setup process is easy. You can connect the necessary cables, establish the network, update the printer and then proceed to add your Windows and Mac device. The setup settings may vary and differ for each printer model

To purchase HP printers, we suggest the top brand such as HP officejet pro 9025, HP officejet 250 all-in-one portable printer, HP smart tank plus 555, and much more

Do you require any assistance to get rid of HP printer error state?

Never delay contacting our Printer customer support, if you require any help to fix HP printer error state. You can wait after ringing the toll-free number provided on our website portal