123.hp.com – HP Printer Ink Cartridge Jam
The HP printer ink cartridge jam usually displays a ‘carriage jam’ error.
The cartridges rest in the carriage, which stalls due to a paper jam that might have occurred previously.The unit does come with a self-test.However, to make the device work, you should ensure that the paper feed path is clear and the cartridges have ink in them.
Other reasons where the HP printer ink cartridge gets stuck is when the doors are open, deactivated, obstructed or inappropriately activated. To troubleshoot a cartridge jam, open the access door, latch on one cartridge, slide it out of its cage and replace it with a click.
Repeat the steps with the other cartridge.
To know more call us on our Toll-free +1-800-237-0201 and our technical support professionals will escort you through the installation procedure.
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