HP Printer is offline?

Let us help you to fix HP printer offline error

Offline error is common while using HP printer. You can resolve the error easily. If you are ready to begin the troubleshooting, here is the article to read. The troubleshooting is easy if you understand the error cause

The offline error stops the communication between your Printer and Computer. Hence it’s essential to fix it at the earliest.

Why is your Printer showing offline status?

HP printer offline errors can popup due to

  • Outdated Printer drivers
  • Hardware error
  • Defective cables used to connect the device to the Router, Computer, and the Power source
  • Active offline settings

How to troubleshoot HP printer offline error?

The tips below can help to fix HP printer offline error.

  • Check the Printer software version used. If the version used is outdated, you can update the software with the latest version
  • To find the Printer software, navigate to the software download page
  • Click on the software search tab
  • Type the Printer Name or Version
  • Wait for the software search results to appear on your device screen
  • Select the software
  • Use the option, Download
  • Tap on the setup file
  • Go forward to execute the onscreen commands that appear on your device screen
  • Find and enable the settings on your device to update the software regularly
  • Also, scan your device to ensure that the Printer drivers are not corrupted
  • Use high-quality cables to connect your device to the Power source and Router
  • Ensure that the cable connections are secure. If not, disconnect the cables connected and connect back again
  • Do not choose the wrong port to connect the cables
  • Disable the Printer Offline settings
    • If you are a Windows user, go to the device control panel
    • Select the option, Devices, and Printers
    • Right-click the affected Printer
    • Choose the option, See what’s Printing
    • Then check if HP printer offline status is enabled
    • If yes, disable the Printer offline settings right away

TO RESOLVE offline error on Mac device connected to HP PRINTER

  • Turn on your Mac device
  • Access the Apple Menu
  • Select the System preference settings and click on the icon, Printers, and Scanners
  • Choose your Printer from the list that appear
  • Finally, tap on the option, Reset printing system
  • Enter the system username, password whenever you receive a prompt
  • If the reset process is complete, add the Printer again

Install HP Print and Scan doctor tool

  • Download Print and Scan doctor by visiting the appropriate portal
  • Access the tool
  • Choose the appropriate settings to run a quick scan
  • Then check if HP printer offline status resolve
  • Manage the Print functions- You can verify the Printer spooler settings and restart the service to manage the Print functions
  • Clear Paper jam-
    • Open the Printer compartment to check if any Jammed or stuck papers are present inside the Printer compartment. If yes, remove the papers at the earliest
    • Also, delete the existing print jobs and try printing again

Check the Network speed and improve the Network signal

  • Verify the speed of your Network. If the network speed is slow, select the network that can offer better signal strength
  • Try printing a network test page to verify the Network settings
    • You can go to the Printer control panel
    • Find the icon next to the Settings
    • Select the option, Print report
    • Finally, click on the OK button
    • Then wait for the network configuration page to Print
    • You can now verify the wireless settings
    • Always position your Printer close to the Router to avoid network signal interference
  • If you are using a wireless connection, provide the valid wireless network SSID and Password
  • The users who prefer wired connection can check the Ethernet or USB cable used to connect your device to the Router, Power source
  • If the network issues persist after troubleshooting, set up a new network connection. You can navigate to the Settings > Network to find the appropriate Network settings
  • Try restarting your Printer, Computer, and Router. Then check if HP printer offline error resolve
  • Confirm that the IP address is configured properly on your Computer before connecting HP printer
  • Also, check if any other diagnostic tools are available to fix HP Printer offline error. If yes, install the tool and run a quick scan
  • Confirm that the Printer settings are accurate and valid
  • If HP Printer offline issues persist even after troubleshooting, replace your device with a new one. To find the best Printer model that suits your budget and requirement, check the device reviews available
  • Check out the top HP printer models here to start your Purchase
    • HP OfficeJet Pro 9025
    • OfficeJet 250 all-in-one portable printer
    • Smart tank plus 555
    • HP Envy pro 6420
    • HP Design jet t125 24-inch printer
    • LaserJet pro m227fdw laser multifunction printer
    • HP DeskJet 3760
  • Select the appropriate settings to set your HP printer as the Default Printer

Power cycle your Printer

  • Power cycling your Printer can also help to get rid of offline error codes
    • You can turn off the Printer
    • Take out the cables connected to the Printer
    • Wait for thirty seconds
    • Connect the cables back again
    • Now turn the device ON
    • Then check if HP printer offline issues resolve
  • Disconnect the devices connected to the Printer and connect back again. This step can also help to resolve HP printer offline error

Get help to resolve HP printer offline error that popup

Our Printer customer support can help to fix HP printer offline error. Make a note of the Printer support number and ring it right away for assistance


What does HP printer offline status indicate?

HP printer offline status indicates that the communication between your Printer and Computer is interrupted. Without resolving the error, you cannot operate the Printer or perform the Print, Scan, Copy and Fax functions. Hence we suggest choosing the appropriate troubleshooting guide to get rid of the error code

How to reset your HP printer to get rid of HP printer offline error?

To learn how to reset your HP printer, follow the steps below

  • Turn on your HP printer
  • Then navigate to the setup menu
  • Click on the Icon, Tools
  • Choose the option, Restore defaults
  • Tap on the option Yes
  • You are requested to wait until the HP printer reset process complete

When to begin the troubleshooting to fix HP printer offline error?

You can begin the troubleshooting whenever you receive a message stating that the HP printer is in an offline state. The error message indicates the need for troubleshooting. Ensure to choose the appropriate troubleshooting guide to get rid of the error code